Refund Policy
Version 1 — placeholder draft. Counsel review required before launch (Gate G1; S3 wording flagged).
You may request a refund of a course purchase within seven (7) days of payment, provided all of the following are true:
1. No certificate has been issued to you for the course. 2. You have not made any withdrawal from your reward balance. 3. No rewards arising from your purchase have already been paid out to you.
Refunds are returned to the original payment method through the payment provider. When a purchase is refunded, any rewards that were pending because of that purchase are reversed, and the purchase no longer counts toward any program milestone.
After the seven-day window, or once any condition above is no longer met, the purchase is final. Disputes raised with your card issuer are handled through the card network's process; we respond with transaction records including your acceptance of the platform terms.
To request a refund, contact support from your account email with the purchase reference.
Version 1